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Operations Manager, General Manager, Director (FMCG, I.T, Supply Chain and Logistics, Operations)

Candidate: 39215
Available: Available
Location: Tshwane (Pretoria)
Gender: Male
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Operations Manager, General Manager, Director
R50000- R70000
Matric/Gr 12
Certificate:Cost Estimation, Special Projects
Matric:Afrikaans, English, Accounting, Economics, Business Economics, Maths, Computer Science
American Software Basic, In House (Back End), MS Access, MS Word, Pastel, Virtual PC Softwares, Apple, CCTV, PABX, Wimax, Adobe Flash, MS Excel, MS Explorer, MS Outlook, MS PowerPoint, DOS, Lotus Smartsuit, Windows NT Workstations, Winfreight, Music, Wifi, Flash, FMCG Mainframe, Internet Marketing, A +, Forex, McGregor, Micros (POS), Bloomberg, Microsoft, Adobe Photoshop, Photoshop, Freightware, Compaq, Tracking containers, Turbo Cash, VIP Payroll, Windows Server MCSE, MRP (Materials Requirement Planning), Cisco, Routers, Syspro, Lan, Lotus Approach, Odyssey, 2G, 3G, NEC, Internet, MS Projects, Cellular Phones, MS Exchange Server, MS Works, N+, Visio, Windows (basic), Unique Payroll
Security: Head of Operations From 2016-03 To 2016-11
  1. Liaise with superior to make decisions for operational activities and set strategic goals
  2. Plan and monitor the day-to-day running of business to ensure smooth progress
  3. Radio Communications, digital + analog including high sites
  4. Control Room infrastructure and staff
  5. Response Vehicles and management of fleet
  6. Competencies
  7. Public Space Monitoring
  8. CCTV & Guarding
  9. Supervise staff from different departments and provide constructive feedback
  10. Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
  11. Manage procurement processes and coordinate material and resources allocation
  12. Oversee customer support processes and organize them to enhance customer satisfaction
  13. Review financial information and adjust operational budgets to promote profitability
  14. Revise and/or formulate policies and promote their implementation
  15. Manage relationships/agreements with external partners/vendors
  16. Evaluate overall performance by gathering, analyzing and interpreting data and metrics
  17. Ensure that the company runs with legality and conformity to established regulations
  18. Ensuring financial targets and other agreed targets are met in all departments
  19. Reviewing working practices to ascertain if it is successful and if not, devise an alternative
  20. Making sure safety regulations are followed 
  21. Keeping employees motivated and organizing appropriate training
  22. Ensuring the business operates within the company's mission statement
  23. Investigating customer satisfaction and reporting any issues
  24. Working with department heads and senior management to get the best performance from staff
  25. Driving the business to increase profits
  26. Working with legal departments on any matters that occur
  27. Reviewing and approving equipment needs

Consumer Products - FMCG , Supply Chain, I.T: CEO & Acting General Manager From 2016-12 To Current
  1. Implement operational strategies as per the company’s Strategic Business Plans
  2. Monitor and control the company’s performance and finances in accordance with the budgets approved by the Board of Directors.
  3. To ensure that all staff are effectively employed and adequately trained to perform their responsibilities and operational tasks in an ethical and responsible manner.
  4. To ensure that the products produced and sold to clients are of high quality in accordance with the company’s quality policies. To ensure that the company meets all its legal requirements, including those relating to Occupational Health and Safety.
  5. Overall responsibility for raw material selection and timely purchasing and utilization.
  6. Acquisition, maintenance and efficient utilization of the company’s physical assets.
  7. Plan and monitor progress of projects scheduled on the Business Plan’s Action Plan.
  8. Authorize all legal documents.
  9. Liaise with clients and suppliers.
  10. Prepare and sign quotations.
  11. Monitor and control the company’s Quality Management System.
  12. Establish pricing policies, estimate job costs and set contract prices.
  13. Prepare job dockets and ensure that necessary information is provided to fulfil client requirements.
  14. Monitor and control stock levels.
  15. Plan and schedule work so that clients’ expected delivery times are met.
  16. Represent the company at industry associations and outside committees.
  17. Any other duties as allocated by the Board of Directors.
  18. Ensuring financial targets and other key performance indicators are met in the operations, project management & customer service departments.
  19. Ensuring customer satisfaction by managing relationships and contracted SLA’s.  Suggest improvements & product enhancement in service level agreements. 
  20. Working with the operations & customer relationship teams, ensure that staff have clearly defined deliverables, tasks and areas of responsibility and that they are appropriately motivated and trained to carry out their responsibilities to the required standard.
  21. Contribute to the development of the company’s corporate strategy and lead strategy development in the Operations Area to ensure that the company achieves its short and long-term objectives.
  22. Develop and implement all necessary policies and procedures to ensure that the Purchasing/procurement and project installation functions achieve their business objectives.
  23. Contribute to the preparation and monitor of the budget for the Operations Department to ensure that the Department has all the resources required to meet its objectives within the agreed financial parameters.
  24. Direct and control the Project Installation function to ensure that project execution is of the required standard, within agreed costs and at the right times.
  25. Maintain an effective working relationship with senior management team members to ensure that there is effective co-ordination of all company activities in support of corporate objectives.
  26. Act as the company’s main adviser on all issues relating to operational functions and keep abreast of latest developments to ensure that the Company maintains its competitive position. 
  27. Perform quality controls and monitor installation and post-installation KPI’s/SLAs.
  28. Have a deep understanding of all projects, at all times through identifying and managing cross-project dependencies internally and externally.
  29. Plan and manage projects from brief, through budgeting, planning and delivery.  Projects will range in scope, budget and team size, involving different levels of risk and complexity
  30. Anticipate consequences of actions, potential problems, or opportunities for change
  31. Adhere to project management standards, processes and good practices
  32. Provide and maintain accurate and timely project information in all project plans, communications and status reporting

Consumer Products - FMCG: Commercial Operations Manager - Nigeria From 2010-01 To 2016-02
  1. Supply Chain Management:


  1. Forecasting, Ordering and Reordering
  2. Review of all orders sent by store manager and finalization of orders
  3. Selection, Introduction and pricing of new products across Africa locations
  4. Planning and logistics
  5. Maintain order vs Consignment and reporting thereof
  6. Coordination between HQ and Africa stores


  1. Stock Management:


  1. Control turnaround of stock resulting in optimized cash flow
  2. Control top seller at stores and ensuring stock pressure is maintained
  3. Regulating the procurement process for all Africa stores
  4. Costing, pricing and controls


  1. Retailing:


  1. Promotions
  2. Control all shrinkages and keep it to a minimum
  3. Branding
  4. Floor and space planning
  5. End of day operations at all stores
  6. Merchandising and displays in accordance with European standards


  1. Projects:


  1. Mobilization of resources and implementation of projects
  2. Shop Planning
  3. Renovations and execution thereof
  4. Coordinate Operations, H.R, Finance and I.T at all projects


  1. Controls:


  1. Stock reconciliation
  2. Dead/Slow stock movement identified and managed
  3. Regular monitoring of GP at locations
  4. Pricing of products and periodical review with Regional Managers


  1. H.R & Training:


  1. Recruitment and interviews
  2. Induction program and training schedules
  3. Investigations and hearings
Tshwane (Pretoria)
Faerie Glen
Ekurhuleni (East Rand),Johannesburg (Incl. Northern Suburbs),Tshwane (Pretoria),Johannesburg South,Johannesburg (West Rand),Johannesburg (CBD),Johannesburg,International
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